SAP plans new CRM version in Q4

[mazzy]

SAP will release a new version of its CRM (customer relationship management) software in the fourth quarter, the business applications vendor announced Wednesday at its Sapphire user event in Boston.

The new version, called mySAP CRM 2005, will offer several enhancements over the current version 4.0, according to Volker Hildebrand, vice president of CRM product management at SAP. In the future, SAP will name new releases by the year and not by the version number, he said.

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