Danny Varghese: Dynamics CRM 2011 Licensing

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Источник: http://varghesedanny.com/2011/05/17/...011-licensing/
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I was recently forwarded this blog article which explained in great detail recent changes to the Microsoft Dynamics CRM 2011 licensing structure. The blog article I read was here: http://www.shanmcarthur.net/crm/crm2...s-for-crm-2011

I also found a Microsoft white paper here: http://crmdynamics.blob.core.windows.net/docs/Pricing_Licensing_Guide.pdf

The white paper does an excellent job of an overview of the licensing structure and pricing.  I’ll try and summarize bellow, pulling out key points from the white paper:

On-Premise Licensing Structure

Every server that runs Microsoft Dynamics CRM 2011 requires a Server License. Two Server Editions are available for Microsoft Dynamics CRM 2011:

Work Group Server

• Includes and supports a maximum of 5 named User licenses
• Licensed as a Specialty Server
• For greater than 5 User support, Customers may purchase a Step-Up to Microsoft Dynamics CRM Server 2011.
• Runs on Windows Server 2008 x64 -based computers and Windows Small Business Server 2008

CRM Server

• Supports multi-tenant deployments.
• Users are only limited by Server capacity, there is no licensing limit on the number of users
• Licensed under the Server/CAL licensing model
• Users may be added by purchasing Microsoft Dynamics CRM CALs, as outlined below
• Runs on Windows Server 2008 x64 -based computers and Windows Small Business Server 2008

Client Access Licenses

The Microsoft Server/CAL licensing model means that requires a separate Server license for each Server on which the software is installed, plus a User Client Access License (CAL) for every internal user who accesses CRM. There are two types of CAL’s:

• User CAL – With a user CAL, each licensed user may access the Server from any device.
• Device CAL – With a device CAL, the CAL is assigned to a device and may be shared by non-concurrent users over time, such as in a shift worker or call center scenario.

The CAL’s can be further bucketed into the following categories:

• Employee Self Service CAL – The Employee Self Service (ESS) CAL provides a user with limited API access and limited read-write access to “Microsoft Dynamics CRM functionality” through any application/graphical user interface (GUI), other than the Microsoft Dynamics CRM client.
• The Limited CAL  – provides a user with full read-only access (e.g., for reports) and limited write access to “Microsoft Dynamics CRM functionality”. Users may view or query CRM data.
• CAL – The CAL provides a user with full read-write access to all capabilities within Microsoft Dynamics CRM 2011 and consists of Employee Self Service CAL, the Limited Use Additive CAL, and the Full Use additive CAL, combined to provide full “Microsoft Dynamics CRM functionality”.
• Limited Use Additive CAL – The Limited Use Additive CAL provides a user with full read-access and limited write-access functionality using any client, and may only be purchased to supplement an ESS CAL, for Users who may later require full read and limited write access.
• Full Use Additive CAL – The Full Use Additive CAL provides a user with full write-access functionality, and may only be purchased to supplement a Limited CAL, for Users who may later require full read and write access.

Administrative Users

Microsoft Dynamics CRM Server 2011 allows for up to two separate devices or users to access instances of the server software only to administer those instances, which do not consume CALs.

Microsoft Dynamics CRM Workgroup Server 2011 allows for separate management or administrative users of the server software, which do not consume any of the 5 users permitted with Workgroup.

External Connectors

The external connector enables customers to extend Microsoft Dynamics CRM to their external users such as customers, partners, suppliers, and end users who access a copy of the server software (for which a license was acquired), through any application/graphical user interface (GUI), other than the Microsoft Dynamics CRM client. External users also does not include hosted-software service users, such as those already licensing via the Microsoft Service Provider License (SPLA).

An External Connector must be purchased for each server that hosts an application that provides external access to Microsoft Dynamics CRM 2011 data as described above. External users should not be using the Microsoft Dynamics CRM 2011 applications & GUIs directly. The alternative is for every external user to acquire a CAL.

For more information on what each CAL allows users to do, please see the table listed in the white paper (http://crmdynamics.blob.core.windows.net/docs/Pricing_Licensing_Guide.pdf)

MSDN

Microsoft Dynamics CRM 2011 is available for MSDN Subscribers via MSDN Subscriber Downloads.  CRM 2011 available via MSDN is covered by MSDN licensing. MSDN subscriptions are licensed on a per-user basis. Licensed MSDN subscribers may use the software for development, test, design and
demonstration of their applications on any number of devices.

MSDN subscriptions are only offered per individual, there are no “team” subscriptions or sharing of subscription benefits.  Team members who install the software (such as IT Professionals who install software for a test lab) will also need an MSDN subscription.  MSDN Subscriber Downloads: http://msdn.microsoft.com/subscriptions/downloads/

Trial Versions

The Microsoft Dynamics CRM Workgroup Server 2011 Trial:

• Contains a maximum of 5 users licenses – no additional users may be added
• Is time limited to 90 days
• May be converted to a full version by applying a commercial product key in Microsoft Dynamics CRM Deployment Manager.

The Microsoft Dynamics CRM Server 2011 Trial:

• Contains license keys for up to 100,000 Microsoft Dynamics CRM Server 2011 Users
• Is time limited to 90 days
• May be converted to a full version by applying a commercial product key in Microsoft Dynamics CRM Deployment Manager.

The Microsoft Dynamics CRM Online Trial Subscription:

• Includes 5 Gigabytes of storage
• Supports up to 20 users
• Is time limited to 30 days
• Allows customer to upgrade the trial to a billable subscription within the 30 day trial period

Pricing

There are some good pricing tables available in the licensing guide in the link above.  The tables outline cost per license, as well as referencing another link to help organizations calculate the total cost of implementing out of the box Dynamics CRM 2011.

Software Assurance (SA)

Software Assurance price per year is priced at 25% of license value. SA is included with the license (L) for purchases through Microsoft Dynamics CRM 2011 Customer facing Volume Licensing Programs.  I get many questions about this assurance plan from clients and it’s something I highly recommend keeping up-to-date including making sure the agreement is renewed in a timely manner.  The SA allows clients to open a certain number of support tickets with MS (depending on the level of agreement), access to resources like CustomerSource, online training, and knowledge base articles.

Product Support Timelines

This is something I haven’t seen before, but I like that MS is documenting when they expect the support of products to expire.

ProductAvailability DateMainstream Support
End DateExtended Support
End DateCRM 1.01/1/20037/11/2006N/ACRM 1.210/31/20031/9/2007N/ADynamics CRM 4.012/1/20054/12/20114/12/2016Dynamics CRM 20112/29/20084/9/20134/10/2018
Hopefully this provides a quick summary of the licensing structure for Microsoft Dynamics CRM 2011.  Again for more detailed
information, please refer to the licensing guide here:  http://crmdynamics.blob.core.windows.net/docs/Pricing_Licensing_Guide.pdf




Источник: http://varghesedanny.com/2011/05/17/...011-licensing/