Источник:
https://cloudblogs.microsoft.com/dyn...vice-insights/
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Applies to: Dynamics 365 Customer Service Insights Dynamics 365 Customer Service Insights enables you to quickly connect to your customer service data and use out-of-the-box AI-powered insights to take informed action to increase customer satisfaction. Interactive dashboards use AI, business intelligence, and machine learning to give you a comprehensive view into engagement patterns, agent performance,
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Announcing new capabilities in Dynamics 365 Customer Service Insights appeared first on
Microsoft Dynamics 365.
Источник:
https://cloudblogs.microsoft.com/dyn...vice-insights/