Источник:
http://blogs.msdn.com/crm/archive/20...echniques.aspx
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Just before Convergence 2009 wrapped up I caught up with Dan Higbee and Dan Peay from
Transcensus and talked with them about their solution, SHO Guide for delivering application help. In this video we show it running with Microsoft Dynamics CRM Online but it can also be used with Microsoft Office applications, Dynamics or any application developed using Microsoft .NET.
Product Demonstration starts at time index - 5:45
Enjoy the show!
John O'Donnell
Источник:
http://blogs.msdn.com/crm/archive/20...echniques.aspx